Facing the cultural crunch


At a time when competition for visitor attention, funding and the tourist dollar is heating up, visitor expectations continue to rise.

Under pressure to ‘do more with less’, delivering a social mission is getting harder and harder. Facing the cultural crunch means optimizing visitor operations day to day while balancing a blockbuster strategy.

At Dexibit, we’re passionate about museums, galleries and cultural institutions. Working with attractions all over the world, we uncover insights that inspire decisions to get more visitors through the doors, engaged in rich experiences and loyally returning.

Interested to learn about how Dexibit can help you better understand your data and visitors? Request a meeting with our team ›

Plenary panel: ‘Data governance, ethics and privacy’

Date: Thursday, November 7, 2019
Time: 8:45 AM – 10:00 AM
Room: Garden Pavillion

As the rise of AI, big data and analytics continues in the museum sector, so too must the attention on how to govern the collection and use of data, to navigate the challenging ethical futures of new technologies and to respect the privacy of visitors and other stakeholders. In this panel, four industry leaders will explore and debate their own approaches and thoughts ahead, forming recommended best practices across data governance, ethics and privacy.

Bryon Thornburgh, Director of Technology, Denver Art Museum
Linda Stone, CIO, National Gallery of Art
Danée Gaine Adams, Privacy Officer, Smithsonian Institution
Scott Sayre, Chief Information Officer, Corning Museum of Glass
Pip Gilbert, VP Product, Dexibit

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Session: Reimagining the Museum-Vendor Paradigm

Date: Wednesday, November 6, 2019
Time: 2:45 PM – 3:45 PM
Room: Terrazza Ballroom

This session will look at the interface between museums and vendors in the musetech sector. Notable members of the museum community will examine issues, discuss the challenges, and explore opportunities for change.

Eric Longo, Executive Director, MCN
Emily LaFalce, VP Sales, Dexibit
Catherine Devine, Business Strategy Leader – Libraries and Museums, Microsoft
Courtney OCallaghan, Museum Digital Strategist
Heidi Quicksilver, Senior Director of Digital Systems and Strategy, Rock & Roll Hall of Fame

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Session: Identifying and coping with digital media project wicked problems

Date: Thursday, November 7, 2019
Time: 1:30 PM – 2:30 PM
Room: Marbella

Computer-based interactive exhibits, immersive digital media, social media plans, website designs, and visitor tracking projects often fit the profile of “wicked problems” and elude our existing repertoire of problem solving strategies. Four different project examples and categories will be discussed: mobile apps, website redesign, social media strategy, and visitation counting.

Claire Pillsbury, Program Director, Exploratorium
Lynda Kelly, Director, LyndaKellyNetworks
Pip Gilbert, VP Product, Dexibit
Ryan Dodge, Head of Digital Experiences, Canadian Museum of History

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Meet our team

Our team will be meeting with attendees to discuss how big data analytics and artificial intelligence can benefit their museums, galleries or visitor attractions.

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About Dexibit

At Dexibit, our big data analytics predict and analyze visitor behavior for visitor attractions such as museums and galleries.

Dexibit’s software as a service includes forecasts, insights, dashboards and reports to get more visitors through the doors, engaging more and coming back.⠀

Learn more about Dexibit ›