NEW: Sentiment exploration tools

Our new sentiment analysis model is proving very popular, with some interesting new insights emerging on what makes visitors happy (or not, as the case may be).

This week, we’re introducing two new tools into the sentiment analysis model: a key phrase explorer and a review summary to access your raw results.

In the key phrase explorer, you can sort phrases by popularity count or alphabetically (including with queries applied, such as negative only). Click to select any phrase from the left hand side and you’ll see the distribution of sentiment for remarks it appears in the center area, then be able to explore these examples by sentiment type on the right hand side. To download these key phrase results, click the download button on the top right of the visualization.

Below this, you’ll see a table displaying the raw results, which you can sort by date, source, sentiment, review or degree of sentiment (positive, negative, mixed or neutral). To download these raw results, click the download button on the top right of the visualization.

To use these tools, navigate to the Insights module from the left hand side navigation menu and select the Sentiment analysis model to view. Scroll down to see the key phrase explorer and review summary.

To apply a query or create a new view, click the cog icon on the top right of the visualization.

Given these tools are interactive, they’re not available as reportable visualisations.