Insight Bites: Cultivating Loyalty
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Key metrics for membership
If you only manage one metric above all others for leading in loyalty and measuring performance for membership, make sure it’s this one!
Discover your magic formula for loyalty
What really matters to your members when making a decision to renew or cancel their membership? Find out a catchy formula to share this insight with your team.
Calculating Life Time Value (LTV)
Find out what metrics you need to know and how to calculate Life Time Value (LTV) for members.
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