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A deep dive into the most difficult to tackle yet powerful analytics for visitor attractions: what visitors feel, what they do and where they go.
For attractions, visitor satisfaction and outcomes are always a top priority – particularly keeping them happy and engaged. Use your visitor experience data to gain clarity on how your guests are feeling and achieve both social and commercial goals in your organization.
This 18 page guide outlines best practices for increasing visitor happiness, engagement and outcomes such as member conversion or retail purchase.
Grab a hot drink and sit back to enjoy this mini masterclass series on visitor experience …
John Falk is recognized as one of the most influential museum professionals of the past hu…
Configuring your ticketing systems for visitor insights
Ticketing systems have been a savior for many visitor attractions managing new or tighter …
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