Insight Bites: Managing Visitation

Insight Bites: Managing Visitation

Check out our mini-masterclasses on how to visitation at your attraction:

Key visitation metrics

Check out all the Key Performance Indicators (KPIs) for your team to manage.

Benchmarking visitation and recovery

See how to use Dexibit’s unique Recovery Index to work out how your venue is tracking against ‘normal’ in the wake of COVID, then compare to global, local or group cohorts to benchmark. 

Forecasting for planning

An introduction to using machine learning to predict visitation, revenue and more – down to the hour for operational planning and up to a year ahead for strategic planning. 

Analyzing patterns in visitation data

Fun ways to explore your visitor behavior from seasonality to weather and more!

Influences on visitor behavior

Analyze the impact of what’s happening in and around your venue on visitation patterns and what data is available to track tourism, events and more.

Want to learn more about Dexibit?

Talk to one of our team to hear more about bringing big data analytics to your visitor attraction

Featured Resources

Discover industry leading resources for visitor attractions professionals

Hear how Chief Revenue and Marketing Officer Melissa Felder thinks about loyalty...
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Loyalty
Explore key metrics to measure loyalty and how you can design loyalty to maximiz...
Playbook
Loyalty
Will Sullivan, Head of Visitor Experience at the Metropolitan Museum of Art shar...
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Retail
Grab a hot drink and sit back to enjoy this mini masterclass series on growing r...
Insight bites
Retail
Lines of business such as merchandise, hospitality, parking or even accommodatio...
Playbook
Retail

The Ultimate Guide to Managing Visitation and Attendance

The Ultimate Guide to Managing Visitation and Attendance

Leading your team to democratize data and be insight inspired begins with a strong foundation.

COVID-19 has introduced several paradigm shifts in visitation patterns, trends and behaviors. With this in mind, we’re going back to basics – to the core of visitor management: managing visitation.

This 17 page guide outlines best practices for managing visitation in attractions. Discover actionable insights you can implement with leadership, strategic and operational teams.

What's inside:

With this playbook, lead your team to:

  • Develop a common understanding of how you recognize visitation through intentional, clear business rules
  • Know your visitation north star goal and track goal achievement
  • Understand your growth metrics and how these benchmark to industry
  • Strategically and operationally plan for performance, with scenarios for uncertainty
  • Analyze core visitation patterns and trends
  • Analyze key audience insights such as demographic, origin and channel
  • Measure visitation outcomes through conversions
Grab a hot drink and sit back to enjoy this mini masterclass series on the core metrics be…
We head to London to chat to Rachel Mackay, author of the Recovery Room, recently named Bl…

20 questions to ask of your attraction’s visitation

These questions provide a framework for a full impact assessment report of COVID-19, when…

Want to learn more about Dexibit?

Talk to one of our team to hear more about predicting and analyzing visitor behavior for retail revenue

Navigating reopening and recovery with Angie Judge and Jack Szeltner

Navigating reopening and recovery with Angie Judge and Jack Szeltner

Angie Judge (Chief Executive, Dexibit) and Jack Szeltner (Sales Director, Dexibit) dig into the big topic of how visitor attractions are navigating recovery in the wake of COVID-19.

Angie uncovers what reopening visitation benchmarks we’re seeing, what strategies and tactics different venues are deploying and how everyone is approaching the challenges of reopening, recovering and returning – or at least settling – into a new normal.

Show notes

Learn more about our free visitation dashboard for visitor attractions: join.dexibit.com.

 Ready for more?

Listen to all our other podcasts here:

Post pandemic psychology with Victoria Alogna, Ph.D. Psychology

Post pandemic psychology with Victoria Alogna, Ph.D. Psychology

Victoria Alogna, Ph.D. Psychology and Data Scientist at Dexibit, discusses the science behind visitor behavior and what attractions can expect when reopening.

Understand how people respond to crises, the importance of maintaining trust with your visitors during this time, and why we should be wary of surveys where people rate their likelihood to visit attractions in the future.

 Ready for more?

Listen to all our other podcasts here: