Cultivating Visitor Loyalty
Discover new ways to acquire and retain loyal members and season pass holders.
Based on the successful tactics of our customers, this playbook contains key aspects of the membership loyalty framework and journey. Explore key metrics to measure loyalty and how you can design loyalty to maximize a meaningful membership experience resulting in long term, happy and engaged members.
With this playbook, lead your team to:
- Develop a best practice model for tracking retention and fan Life Time Value (LTV)
- Discover your venue’s magic equation for retention
- Uncover what correlates with member conversion
- Find new ways of nurturing member loyalty
- Target improvements for enhanced member outcomes
7 levers to tailor your loyalty for a powerful visitor experience
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Talk to one of our team to hear more about predicting and analyzing visitor behavior for retail revenue